Terms of Use
These Terms of Use (“Terms”) govern your access to and use of digital travel products and services provided by Wana Travels (“Wana Travels”, “we”, “us”, or “our”), including mobile applications, digital travel guides, audioguides, websites, digital content, and related services (collectively, the “Services”).
These Terms apply to Services such as Paris Audioguide and other current or future Wana Travels products, unless a particular Service provides separate terms that expressly replace or supplement these Terms.
By downloading, accessing, purchasing, or using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree to these Terms, do not access or use the Services.
1. The Services
Wana Travels provides digital products designed to help travelers discover destinations, attractions, culture, history, and travel experiences.
Depending on the product, the Services may include digital guides, audioguides, written content, audio narration, images, maps, attraction information, search, favorites, offline content, travel recommendations, and other features.
Some Services or features may be available free of charge, while others may require a purchase or other form of paid access.
We may add, remove, modify, suspend, or discontinue features, content, or entire Services from time to time.
2. Eligibility and accounts
You may use the Services only if you are legally permitted to enter into a binding agreement under the laws applicable to you and meet any minimum age requirements applicable to the relevant Service, jurisdiction, or app store.
Where an account is required, you may be able to register or sign in using passwordless email authentication, Google Sign-In, Sign in with Apple, or other authentication methods supported by the relevant Service.
You are responsible for maintaining the security of your account, email address, and devices used to access the Services. You are also responsible for activity carried out through your account unless the activity results from circumstances outside your reasonable control.
You agree to provide accurate information and not to impersonate another person, create accounts for fraudulent or abusive purposes, or attempt to obtain unauthorized access to another user's account.
3. License to use the Services
Subject to these Terms and, where applicable, a valid purchase or entitlement, Wana Travels grants you a personal, limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to access and use the Services for your personal, non-commercial travel, informational, and educational purposes.
This license does not transfer ownership of the Services or any intellectual property to you.
You may not:
- Copy, reproduce, redistribute, publish, sell, rent, sublicense, transfer, or commercially exploit our content except as expressly permitted by the Services or applicable law.
- Reproduce or distribute audio recordings, transcripts, written content, images, or other protected materials outside the normal functionality of the Services.
- Scrape, crawl, systematically extract, bulk-download, or otherwise reproduce our catalog or content without our prior written permission.
- Reverse engineer, decompile, disassemble, modify, or attempt to derive the source code of the Services except where such restriction is prohibited by applicable law.
- Bypass or attempt to bypass authentication, access controls, encryption, content protection, purchase validation, entitlement systems, or other security mechanisms.
- Interfere with the operation, security, availability, or integrity of the Services.
- Use automated systems to access the Services in a manner that places unreasonable load on our infrastructure or circumvents usage limits.
- Use the Services for unlawful purposes or to violate the rights of Wana Travels or third parties.
4. Intellectual property and content
The Services, including software, user interfaces, branding, logos, names, audio recordings, scripts, text, images, illustrations, databases, designs, and other materials, are owned by Wana Travels or our licensors and are protected by applicable intellectual property laws.
Except for the limited license expressly granted in these Terms, no ownership rights or other intellectual property rights are transferred to you.
Some content may be provided by or licensed from third parties and may be subject to additional terms or restrictions.
Maps, mapping data, authentication services, app-store functionality, and other third-party materials may be subject to the terms and licenses of the relevant providers.
5. Travel and informational content
Our Services provide informational and cultural content intended to support travel and exploration. They are not a substitute for official information from governments, transportation operators, attractions, venues, tour operators, or other responsible authorities.
Information such as opening hours, admission requirements, ticket availability, prices, transportation schedules, routes, accessibility, temporary closures, safety conditions, and other travel information may change without notice.
Although we make reasonable efforts to provide useful and accurate content, we do not guarantee that all information will always be complete, current, accurate, or suitable for your particular circumstances.
You are responsible for verifying important travel information with the relevant official source and for following applicable laws, venue rules, safety instructions, and instructions from local authorities.
6. Premium products and purchases
Certain Services may offer paid digital products, premium access, subscriptions, time-limited access, or other forms of digital entitlement.
Where purchases are made through Apple App Store or Google Play, payments are processed by the relevant app store and are subject to that provider's applicable terms, payment procedures, taxes, and refund policies.
Prices, currencies, available products, taxes, and purchase options are displayed through the applicable store or purchase interface at the time of purchase.
Where applicable, purchase and entitlement status may be managed through third-party services such as RevenueCat together with our backend systems.
A purchase grants you a license or entitlement to access the applicable digital product or features; it does not transfer ownership of the underlying content or intellectual property.
7. Time-limited access and non-recurring purchases
Some Wana Travels products may be sold as fixed-duration access periods rather than recurring subscriptions.
Where a product is described at the time of purchase as a one-time or non-recurring purchase, it does not automatically renew unless the applicable purchase interface expressly states otherwise.
If a product provides a defined access period, the relevant entitlement expires at the end of that period unless otherwise stated.
The exact duration, activation conditions, expiration date, and other purchase conditions applicable to a product will be presented at or before purchase.
8. Refunds and cancellations
Where you purchase a Service through Apple App Store or Google Play, refund requests are generally handled through the relevant app store according to its applicable policies and procedures.
Nothing in these Terms limits any mandatory refund, cancellation, or withdrawal rights you may have under applicable consumer protection law.
Where applicable law gives you a right to cancel or obtain a refund, that right remains unaffected by these Terms.
Deleting or uninstalling an application does not automatically cancel a purchase, subscription, or entitlement. Any recurring subscription must be canceled through the relevant store or payment provider.
9. Offline downloads
Certain Services may allow eligible users to download audio, images, text, or other content for offline use.
Offline content is licensed to you for personal use and is not sold or transferred to you.
Offline content may be encrypted, access-controlled, or otherwise protected. It may become unavailable if your entitlement expires, your account is no longer authorized, you sign out, the application is removed, content is changed or discontinued, or technical or security requirements change.
You must not extract, decrypt, copy, redistribute, publish, or otherwise attempt to use offline content outside the functionality provided by the Service.
10. User feedback and submissions
If you submit feedback, suggestions, reviews, bug reports, support requests, or other material to Wana Travels, you retain any ownership rights you may have in that material.
By submitting such material, you grant Wana Travels a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, publish, and otherwise process the material as reasonably necessary to operate, maintain, analyze, and improve our Services.
You represent that you have the necessary rights to submit the material and that doing so does not violate applicable law or the rights of another person.
Do not submit confidential, sensitive, unlawful, or proprietary information that you are not authorized to share.
11. Third-party services
The Services may depend on or integrate with third-party services, including authentication providers, app stores, mapping services, analytics providers, cloud infrastructure, payment platforms, and email providers.
Third-party services may have their own terms, privacy policies, licenses, fees, and availability requirements.
We are not responsible for third-party services that we do not control, including their availability, accuracy, security, policies, or performance.
Your use of a third-party service may therefore be subject to the terms and policies of that provider in addition to these Terms.
12. Availability and changes to the Services
We aim to keep the Services available and reliable, but we do not guarantee that they will always be available, uninterrupted, secure, or error-free.
The Services may occasionally be unavailable because of maintenance, updates, technical failures, network problems, security incidents, third-party outages, or other circumstances beyond our reasonable control.
We may modify, update, suspend, restrict, or discontinue all or part of a Service or its content at any time.
Where required by applicable law, we will provide appropriate notice or remedies for material changes to paid products or services.
13. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND THEIR CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
We do not guarantee that:
- The Services will always be available or uninterrupted.
- The Services will be free from errors, bugs, or security vulnerabilities.
- Travel or cultural information will always be complete, accurate, or current.
- Any particular attraction, venue, route, language, feature, or piece of content will remain available.
- The Services will meet every user's particular requirements.
To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Nothing in these Terms excludes or limits warranties, guarantees, or statutory rights that cannot lawfully be excluded or limited in your jurisdiction.
14. Limitation of liability
To the maximum extent permitted by applicable law, Wana Travels and its affiliates, directors, officers, employees, contractors, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, business opportunities, goodwill, data, or other intangible losses arising from or related to your use of, or inability to use, the Services.
To the maximum extent permitted by applicable law, our total aggregate liability for claims arising out of or relating to a paid Service will not exceed the greater of:
- the amount you paid for the relevant Service during the twelve (12) months preceding the event giving rise to the claim; or
- USD $50.
This limitation does not apply to liability that cannot legally be excluded or limited under applicable law, including where such limitation would be prohibited by mandatory consumer protection law.
15. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Wana Travels and its affiliates, directors, officers, employees, contractors, and licensors from claims, damages, losses, liabilities, costs, and reasonable expenses arising out of:
- Your material violation of these Terms.
- Your unlawful or unauthorized use of the Services.
- Your infringement of another person's rights.
- Your misuse of the Services or protected content.
This section does not apply to the extent that a claim results from Wana Travels' own unlawful conduct or from liability that cannot legally be shifted to you.
16. Suspension and termination
You may stop using the Services at any time.
We may suspend or terminate your access to all or part of the Services if we reasonably believe that:
- You have materially violated these Terms.
- You have attempted to circumvent security, payment, or entitlement controls.
- Your use creates a security, legal, or operational risk.
- We are required to do so by law.
- The relevant Service is discontinued.
Where appropriate and legally permitted, we may provide notice and an opportunity to address a violation before terminating access.
Termination or expiration of access does not transfer ownership of downloaded content to you. Sections concerning intellectual property, disclaimers, limitations of liability, indemnification, dispute resolution, and any other provisions that by their nature should survive termination will remain in effect.
17. Privacy
Our collection and use of personal information in connection with the Services is described in our Privacy Policy.
18. Changes to these Terms
We may update these Terms from time to time to reflect changes to our Services, business practices, technology, or applicable legal requirements.
When we update the Terms, we will publish the revised version at this URL and update the “Last updated” date.
If changes are material, we may provide additional notice through the relevant Service or by other reasonable means where required by law.
Where permitted by applicable law, your continued use of the Services after the effective date of updated Terms constitutes acceptance of the revised Terms.
19. Governing law and disputes
These Terms are governed by the laws of [INSERT GOVERNING JURISDICTION], without regard to its conflict-of-law rules.
Any dispute arising out of or relating to these Terms or the Services will be subject to the courts of [INSERT VENUE / JURISDICTION], except where applicable consumer protection law gives you the right to bring a claim in another jurisdiction or otherwise provides mandatory protections that cannot be waived.
Nothing in this section limits any mandatory consumer rights or dispute resolution mechanisms available to you under the laws of your country or place of residence.
20. General provisions
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
Our failure to enforce a provision of these Terms does not constitute a waiver of our right to enforce that provision later.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent, except where such restriction is prohibited by applicable law.
We may assign or transfer these Terms in connection with a merger, acquisition, corporate restructuring, or transfer of substantially all relevant assets, subject to applicable law.
These Terms, together with the Privacy Policy and any product-specific terms presented at the time of purchase or use, constitute the agreement between you and Wana Travels concerning the relevant Services.
21. Contact
Wana Travels
Email:
support@wanatravels.com
Terms of Use:
https://guides.wanatravels.com/en/terms